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Why Should I use Kelly's Occasions?
We have years of experience and were one of the first Chocolate Fountain companies in Essex. We offer a lot more than just Chocolate Fountains, so coming to us for other services as well will save you time and money. Our priority is making your event special and one to remember forever.


How far in advance should I book?

As soon as possible. We get extremely busy during the summer, so its best to book early to avoid disappointment.

Is a Deposit Required?
Yes a £50 non-returnable deposit is required with the balance to be paid 2 weeks before your event.

Can I pay by credit card?

Yes. All financial details of customers are kept strictly confidential, and are not stored on record in any way. All deposits are non-refundable. If you cancel your booking with us, you can use your deposit at a later date if you wish. If the full balance has been paid and you cancel your booking up to 1 month before the date you are entitled to full refund excluding the deposit. Any cancellations after 1 month before your event, refunds are not possible.

Is an operator included with the Chocolate Fountain Packages?
Yes, all of our packages have operators to ensure everything is kept clean and runs smoothly. We have built up a good reputation with venues over the years, mainly due to our operators keeping everything immaculate.

Do I need to supply anything?
All we need is a table with cloth and a 13amp power supply. We supply everything else.

How long can I hire a Chocolate Fountain for?

Our standard hire time is 4 hours. We need an hour before your 4 hours start to set everything up and get the chocolate flowing. Everything is prepared fresh at the venue. Longer hires are available on request.

Can we have the Chocolate Fountain outside?

No, Chocolate attracts flies, and we all know how unpredictable the weather can be.If the fountain is in a marquee outside, that is not a problem.

Do you use oil in your Chocolate Fountains?

No, we never use oil

What Chocolate do you use?

Only the very best Callebaut Belgian Chocolate, available in 10 different flavours

Can I choose my own dips?

Of course. We have a choice of about 40 dips, so plenty for everyone.

                   
                   
                   
Credit Cards Accepted